Privacy policy

TheSalesCentre.ca is The Sales Centre’s website for new condos, towns and homes, operated through Capital North Realty Corporation, Brokerage. “We” and “us” in this policy mean The Sales Centre. We are responsible for the personal information we collect on this site.

• What you tell us.Your name, phone number and email when you open a development, and the answers you give to the short questions we ask when you open more developments (for example where you live now, your price range, your timing, and whether you’d like a visit).
• What you look at on this site. The pages you view, the floor plans and documents you open or download, the page that sent you here, and the date and time. We record this with our own cookies (below). Before you give us your details this history is anonymous; once you do, it is linked to you.
• Messages and requests. Anything you send us through a form, by email or by phone.

• To open the developments you ask for on your device and remember them when you come back.
• To contact you by phone, text or email about the homes you’ve looked at and others that fit, and to help you buy, sell or lease, book a visit to a sales centre, or prepare a worksheet with a builder.
• To understand which homes and pages people are interested in, and to improve the site.
• To meet our legal and regulatory obligations as a real estate brokerage.

When you submit your details on this site, you consent to our collecting, using and keeping your information for the purposes above, including our contacting you about your inquiry.

We send newsletters, new-release announcements and other marketing email only if you tick the email box on our form, and every such email has an unsubscribe link. You can withdraw any consent at any time by emailing sales@thesalescentre.ca; we will tell you if withdrawing affects what we can do for you.

We use our own cookies only. We do not use advertising or cross-site tracking cookies on this site.

• tsc_vid — a random visitor number, so we can tell your visits apart. About 13 months.
• tsc_lead— remembers who you are and which developments you’ve opened on this device. 12 months.
• tsc_reg — remembers a registration on one of our campaign pages. 6 months.
• Sign-in cookies, only if you have an account.

You can delete cookies in your browser at any time; developments you opened will then ask for your details again.

We do not sell or rent your personal information. We share it only:

• with service providers who run parts of our business for us under contract: our customer-relationship system (HubSpot), our website hosting and database (Vercel and Supabase), and our email provider;
• with a builder or another party to a transaction, when you ask us to (for example to book a visit or submit a worksheet);
• when the law requires it.

Our service providers may store or process information in Canada or the United States.

We keep your information while you are working with us and for as long as we need it for the purposes above or as required by law and real estate regulation, then delete or anonymize it.

You can ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it, by emailing sales@thesalescentre.ca or calling 416-877-1847. If you are not satisfied with our answer, you can contact the Office of the Privacy Commissioner of Canada.

We will post any change to this policy on this page and update the date at the top.